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About the 9-1-1 response
Have you ever wondered what happens when you call 9-1-1 in Simsbury?
The Simsbury Volunteer Ambulance Association staffs two ALS (Advanced Life Support) ambulances each day. The primary ambulance is available 24/7, 365, while our secondary ambulance is available 7am-7pm 365 days a year.
When multiple emergencies occur simultaneously, exceeding the resources of any one agency, our mutual aid partners in Canton and Granby may assist in responding to emergencies. When our mutual aid partners require assistance, Simsbury EMS will respond in kind. Mutual Aid agreements help to stabilize emergency response in the area, and ensure timely access to emergency services, when needed.
You call 9-1-1 in Simsbury
Your call is routed to the Simsbury Police Department dispatch center where a qualified dispatcher will ask you about the nature of your emergency, the location of the emergency and other key details.
Responders are dispatched
Based on the nature and location of your emergency, the dispatch center will dispatch appropriate resources from Simsbury EMS, Police, Fire, and our mutual aid partners, if needed.
Pre-Arrival Instructions
The dispatcher may provide you with important instructions to follow, including providing CPR, administering medications, or preparing for responders to arrive. These instructions will not delay the emergency response.
Responders Arrive
Responders from Simsbury EMS, Police, and Fire may arrive throughout the emergency call, depending on the circumstances. Our mutual aid partners may also offer assistance when required.